Being a product consumer during the COVID-19 pandemic: profile of the Polish consumer in the organic dairy market

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cris.virtual.author-orcid0000-0001-9984-6599
cris.virtualsource.author-orcid#PLACEHOLDER_PARENT_METADATA_VALUE#
cris.virtualsource.author-orcid4a9fa574-2eb8-4715-bc7e-785cbef28b07
dc.abstract.enPurpose The purpose of this paper was to determine the profile of dairy product consumers in the organic market. Design/methodology/approach The study was based on a survey questionnaire developed by the author and administered to a total of 1,108 respondents. The statistical analysis (including descriptive statistics, the analysis of the discriminative function and the Chi2 test was performed with the use of Statistica 13.1 PL. The respondents’ gender was the factor behind the differences in how they behaved. Findings The consumers indicated the channels they rely upon to find information on organic dairy products; in addition to trusting the opinions of their family members and experts, they also use web platforms. Further, they specified their preferred locations for buying favorite products during the pandemic: specialized organic food shops, large distribution chains and online stores. Practical implications These outcomes will help in identifying target consumer segments and information channels for specific information and advertising messages. They also form an important resource for developing some potential strategies which the supply chain stakeholders could implement to promote organic consumption of dairy products. Originality/value This study identifies consumers’ preferred dairy products; motives for purchasing organic dairy products; barriers that consumers believe exist in the market; sources of knowledge about products purchased by consumers; and consumers’ preferred channels for purchasing organic dairy products. To the best of the author’s knowledge, this is the first study of dairy product consumers in the organic market in Poland.
dc.affiliationWydział Ekonomiczny
dc.affiliation.instituteKatedra Finansów i Rachunkowości
dc.contributor.authorWojciechowska-Solis, Julia
dc.contributor.authorŚmiglak-Krajewska, Magdalena
dc.date.accessioned2025-09-18T07:27:21Z
dc.date.available2025-09-18T07:27:21Z
dc.date.issued2023
dc.description.abstract<jats:sec><jats:title content-type="abstract-subheading">Purpose</jats:title><jats:p>The purpose of this paper was to determine the profile of dairy product consumers in the organic market.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Design/methodology/approach</jats:title><jats:p>The study was based on a survey questionnaire developed by the author and administered to a total of 1,108 respondents. The statistical analysis (including descriptive statistics, the analysis of the discriminative function and the Chi2 test was performed with the use of Statistica 13.1 PL. The respondents’ gender was the factor behind the differences in how they behaved.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Findings</jats:title><jats:p>The consumers indicated the channels they rely upon to find information on organic dairy products; in addition to trusting the opinions of their family members and experts, they also use web platforms. Further, they specified their preferred locations for buying favorite products during the pandemic: specialized organic food shops, large distribution chains and online stores.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Practical implications</jats:title><jats:p>These outcomes will help in identifying target consumer segments and information channels for specific information and advertising messages. They also form an important resource for developing some potential strategies which the supply chain stakeholders could implement to promote organic consumption of dairy products.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Originality/value</jats:title><jats:p>This study identifies consumers’ preferred dairy products; motives for purchasing organic dairy products; barriers that consumers believe exist in the market; sources of knowledge about products purchased by consumers; and consumers’ preferred channels for purchasing organic dairy products. To the best of the author’s knowledge, this is the first study of dairy product consumers in the organic market in Poland.</jats:p></jats:sec>
dc.description.bibliographybibliogr.
dc.description.financepublication_nocost
dc.description.financecost0,00
dc.description.if3,4
dc.description.number7
dc.description.points70
dc.description.volume125
dc.identifier.doi10.1108/BFJ-04-2022-0384
dc.identifier.eissn1758-4108
dc.identifier.issn0007-070X
dc.identifier.urihttps://sciencerep.up.poznan.pl/handle/item/4903
dc.languageen
dc.relation.ispartofBritish Food Journal
dc.relation.pages2350-2367
dc.rightsClosedAccess
dc.sciencecloudsend
dc.subject.enorganic food
dc.subject.enmilk product
dc.subject.enpurchase channels
dc.subject.engreen food consumption
dc.subject.enpromotion
dc.subject.enconsumer
dc.titleBeing a product consumer during the COVID-19 pandemic: profile of the Polish consumer in the organic dairy market
dc.typeJournalArticle
dspace.entity.typePublication
oaire.citation.issue7
oaire.citation.volume125